Err29
Cause of failure: motor open-circuit; motor is faulty; controller is faulty
Tools: phillips screwdriver; multimeter; allen wrench
Checking method: use a multimeter to measure the resistance between the U/V/W motor cables: if the resistance is infinite, it means open circuit.
Either cable is cut or motor is damaged; Or controller is faulty.
Required information for warranty claims:
1. Photo of truck name plate;
2. Photo of error code ( displayed on handle screen);
3. Video of U/V/W motor cables resistance measurement;
4. Photo of the claimed part